Dear Sandcrest Dental Family,
The coronavirus has caused all of our lives to be filled with challenges and changes over the past few months. We have all become cautious in our public outings, practicing social distancing and wearing a face mask when we are in public spaces. We hope that this letter finds you and your family in good health and looking forward to finding ways back to more of our old routines — all the while assuring that we protect the health of ourselves and our community.
Infection control has always been a top priority for our practice, as you know. We follow the infection control recommendations made by the American Dental Association (ADA), the US Centers for Disease Control and Prevention (CDC), and the Occupational Safety and Health Administration (OSHA). With concerns about new airborne/droplet-borne viruses like COVID 19, we have enhanced our processes to assure that you receive care that is both safe and comfortable. We would like to tell you about a few of the ways we have updated our processes and procedures to assure we do our best to protect you as well as our team. In anticipation of your next visit, you may notice some of these changes:
• Our office will communicate with you beforehand to ask some screening questions. You will be asked those same questions again when you arrive at the office.
• We will require all patients to sanitize their hands upon entering the building. We recommend direct hand washing, but also have hand sanitizer in multiple locations around the office.
• You may see that our waiting room will no longer offer magazines, children’s toys and so forth, since those items are difficult to clean and disinfect.
• Appointments will be managed to allow for social distancing between patients. That might mean that you are offered fewer options for scheduling your appointment.
• We will do our best to allow greater time between patients to reduce waiting time for you, as well as to minimize the number of patients in the reception area at any one time.
We look forward to seeing you again and are happy to answer any questions you may have about the steps we take to keep you, and every patient, safe in our practice. To make an appointment, please call our office at (812) 372-6165 or visit our website.
Thank you for being our patient. We value your trust and loyalty and look forward to welcoming back our patients, neighbors and friends.
Dr. Susie Sawin and Dr. Luciana Kano-Wilson